Field Service Engineer, MALDI Biotyper
Company: Bruker
Location: Detroit
Posted on: October 23, 2024
Job Description:
Field Service Engineer, MALDI Biotyper
Job Locations
US-MI
ID
2024-15583
Job Function
Service & Support
Overview
As one of the world's leading analytical instrumentation companies,
Bruker covers a broad spectrum of advanced solutions in all fields
of research and development. All our systems and instruments are
designed to improve safety of products, accelerate time-to-market
and support industries in successfully enhancing quality of life.
We've been driving innovation in analytical instrumentation for 60
years now. Today, worldwide more than 8,500 employees are working
on this permanent challenge, at over 70 locations on all
continents. We have a Field Service Engineer to perform Planned
Maintenance on MALDI Biotyper instruments position can be based in
the Detroit, Michigan area.
Responsibilities
800x600
- Performs Preventive Maintenance (PM)
and basic services on our MALDI Biotyper Systems. Preventive
Maintenance involves verification of system performance, execution
of detailed preventive maintenance protocols and final verification
that the MALDI Biotyper application performs to Bruker
specification. Preventive Maintenance also includes running complex
organic and biochemical compounds that verify system
performance.
- Basic troubleshooting on-site using Digital Volt Meter (DVM) or
via remote diagnostic software to independently determine whether
an onsite visit is required.
- Re-qualify the instrument after service repair by executing
Operational and Performance protocols including running complex
compounds for verification.
- Makes travel arrangements and generates individual expense
reports.
- Secures customer's acceptance of the Preventive Maintenance or
repair.
- Coordinates customer WebEx Sessions, phone support, and lab
facility inspection.
- Required to attend certified MALDI Biotyper product training in
German factory.
- Communicates/works closely with service/support centers.
Qualifications
Education and/or Experience:
- B.S. Degree in electrical engineering, electronics, biotech or
chemistry related fields or equivalent experience.
- Minimum 3 years' experience diagnosing and repairing
mechanical, electro-mechanical and/or electronic
equipment.Qualifications:
- Working knowledge of MS Office products.
- Basic understanding of network interfacing.
- Valid Driver's license.
- Excellent communication skills with the ability to communicate
complex technical issues in an easy to understand manner.
- General understanding of analog electronics, high voltage
circuitry/circuits, laser technology, and high vacuum systems.
- Customer focus and interaction and ability to interact and
communicate with scientists who typically possess a Ph.D. (or
Master's Degree) in Biochemistry, Biophysics or Microbiology.
- Strong organizational and prioritizing skills.
- Ability to work independently yet has a team focus.
- Must be responsive and reliable.
- Ability to travel on a routine basis and maintain a current
Passport as required for international travel.
- Occasional lifting of up to 50 pounds.
- Able to manipulate small hand tools. At Bruker, base salary is
part of our total compensation. The estimated base salary range for
this full-time position is between $67,800 and $87,600 and provides
an opportunity to progress as you grow and develop within a role.
The base salary for the role will depend on a several job-related
factors, including, but not limited to education, training,
experience, the geographic location of the successful candidate,
skills, competencies, job-related knowledge and travel requirements
for this position. Full-time employees may also be eligible for a
performance-related incentive in addition to a full range of
benefits including 401(k) with company match, an employee stock
purchase plan, medical and dental plans, life insurance, short-term
and long-term disability insurance, employee assistance program and
paid time off including vacation, sick time, holidays, and more.
Bruker is a federal contractor and subject to Executive Order
14042. Under Executive Order 14042, all employees must be fully
vaccinated against COVID-19 (with limited exceptions for those
employees who are unable to be vaccinated due to a medical
condition or a sincerely held religious belief). You will need to
provide proof of vaccination by submitting a copy of your CDC
COVID-19 Vaccination Record Card to Bruker, or obtain a religious
or medical exemption, as a condition of employment. Bruker is an
equal opportunity employer. We evaluate qualified applicants
without regard to race, color, religion, sex, national origin,
disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control
laws and as a result, all interviewed candidates for all positions
will be screened pre-interview to determine their eligibility in
light of export control restrictions. #LI-Remote#LI-MG-1
Keywords: Bruker, Redford , Field Service Engineer, MALDI Biotyper, Engineering , Detroit, Michigan
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